| Over the last three years, council services have improved significantly, and CPA is acknowledged as one of the catalysts for this improvement.
CPA examines a council's performance from various perspectives resulting in a more complete picture of overall performance. The 2005 methodology offers a clearer understanding of where to focus activities in order to secure improvement.
The new CPA methodology will examine how effective councils are at delivering user focused services, and place more emphasis on demonstrating outcomes for local people, and value for money.
With experience of undertaking CPA inspections, our consultants are able to effectively support you through the rigours of preparing for inspection. We will show you how to present your evidence so that it effectively demonstrates the positive outcome of your efforts. Post inspection we are also able to assist you in implementing change.
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